Customer care

Shipping Information

Every order ships within 24 hours, free to anywhere in the US.

Last updated September 26, 2026
Ships in 24 hours Orders placed by [2pm ET] on business days leave our warehouse the same day.
Free US shipping On every order, with no minimum.
Arrives in [3–7] days Business days after dispatch, within the contiguous US.
Tracked A tracking link is emailed as soon as your order ships.

Delivery times & costs

DestinationProcessingDeliveryCost
Contiguous US24 hours[3–7 business days]Free
Alaska, Hawaii, Puerto Rico24 hours[5–10 business days]Free
APO / FPO24 hours[7–14 business days]Free
International—[Not available yet]—

Order processing

Orders placed before [2pm ET], Monday to Friday, ship the same business day. Orders placed after that, or on weekends and US holidays, ship the next business day.

Tracking your order

When your order ships, we email a tracking link to the address you used at checkout. Tracking can take up to 24 hours to show the first scan.

Wrong or incomplete address

Email support@tryuntrack.com within 12 hours of placing your order and we'll update it before it ships. Once a package has left the warehouse, we can't change the address.

Delayed, lost or stolen packages

If your tracking hasn't updated for 5 business days, or it shows delivered but you can't find it, contact us. We'll work with the carrier and send a replacement if the package can't be found.

Damaged on arrival

If your sleeve arrives damaged, email a photo to support@tryuntrack.com within 14 days of delivery and we'll send a replacement at no cost.

Still have a question? Email us and a real person replies within 24 hours on business days.
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